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italki vs Preply for learning Chinese: prices, rules and which to pick

Both help centres read on 27 October 2026: what italki and Preply charge for Chinese, how trials, cancelling and refunds work, and which suits your goal.

The two big tutor marketplaces look alike from the outside. Underneath, one sells you lessons and the other sells you a habit, and that difference decides what a missed week costs you.

This guide is for you if you've decided to pay a person for Mandarin speaking practice and want to know which site to trust with your money.

We read both companies' help centres, terms and Chinese tutor pages on 27 October 2026, without signing up or booking anything. Every rule below links to the page it came from.

Key takeaways

  • italki sells lessons; Preply sells a subscription. Preply bills you every 28 days for at least four lessons with one tutor, and you can't buy a single lesson.
  • The same price buys less time on Preply. Its standard lesson is 50 minutes, so an hour of lesson time costs a fifth more at the same sticker price.
  • Skipping hurts more on Preply. Lessons you don't book before renewal expire, while italki only charges for the lessons you book.
  • Preply has nearly ten times the Chinese tutors. It lists about 9,500 against italki's 981, but every tutor it showed us first cost more than its own averages.
  • Only italki's AI summaries work for Chinese. Preply's Lesson Insights cover English lessons only, for now.
  • A human tutor is still the better buy for your ear. No AI tutor has published how accurately it hears tones.

Is italki or Preply better for learning Chinese?

italki is the better default for Chinese. It lets you pay as you go, try teachers cheaply and stop without losing anything. Preply is the better buy for one kind of learner: someone who already knows they'll meet the same tutor every week.

We think the right answer depends on your goal more than on the sites. Here's our pick for each one:

  • Try several teachers cheaply

    Pick
    italki
    Why
    Three discounted trials, credits back for two
  • A fixed weekly lesson with one tutor

    Pick
    Preply
    Why
    The plan books and bills itself
  • Lessons when you're free, not on a schedule

    Pick
    italki
    Why
    Pay per lesson; nothing expires at renewal
  • The widest choice of Chinese tutors

    Pick
    Preply
    Why
    About 9,500 listed, against italki's 981
  • HSK exam preparation

    Pick
    italki
    Why
    Add lessons before the test, then stop; nothing expires
  • Group classes in Chinese

    Pick
    italki
    Why
    It lists Chinese group classes; Preply's tutor pages are one-to-one
  • Daily speaking between lessons

    Pick
    An AI tutor
    Why
    Far cheaper per minute than any person

Source: italki's and Preply's help centres and Chinese tutor pages, read 27 October 2026. The picks are ours.

If you're not sure which learner you are, you're the italki learner for now. You can move to a weekly Preply plan once the habit is real.

The two sites are built on different promises

italki is a marketplace with a wallet. You buy credits, book any teacher's lesson, and pay only for what you book. Preply is a marketplace with a subscription. You take a trial, then sign up to one tutor for a set number of lessons every 28 days.

That one design choice runs through every rule. On italki, the risk sits with the teacher: you can disappear for a month and lose nothing. On Preply, the risk sits with you: the subscription page says plainly that lessons you don't schedule before renewal expire.

Size is the other big difference. When we checked, italki's Chinese page listed 981 Mandarin tutors and Preply's listed about 9,500. More tutors means more choice at odd hours and in niches like business Chinese. It also means more sorting to do.

One caveat: the tutor counts we quote are each company's own figure, and neither says how many tutors are active each week. Treat them as a sense of scale, not of quality.

Every rule and fee, side by side

These four tables hold every rule a Chinese learner is likely to hit. We built them only from each company's own pages, and the date matters: Preply rewrote most of its student help pages in August and September 2026.

First, how you pay:

  • How you buy

    italki
    Per lesson, or a 5, 10 or 20-lesson package
    Preply
    A plan with one tutor, billed every 28 days
  • Smallest purchase

    italki
    One lesson
    Preply
    Four lessons; no single lessons, even through support
  • Standard lesson

    italki
    60 minutes; teachers may add 30, 45 or 90
    Preply
    50 minutes; can switch to 25
  • Extra fees

    italki
    A third-party processing fee, shown at checkout
    Preply
    A processing fee and any tax, shown at checkout
  • Currency

    italki
    US dollars
    Preply
    US dollars, euros or pounds

Sources: italki's help pages on booking, packages and the processing fee; Preply's on subscriptions and charges. Read 27 October 2026.

Next, trial lessons:

  • Price

    italki
    Discounted, set by each teacher
    Preply
    Paid
  • How many

    italki
    3, each with a different teacher
    Preply
    One per tutor
  • Length

    italki
    Set by the teacher
    Preply
    25 or 50 minutes
  • If it disappoints

    italki
    Credits back for up to 2 trials, within 48 hours
    Preply
    Up to 2 free replacement trials

Sources: italki on trials and its satisfaction guarantee; Preply on booking a trial and replacements. Read 27 October 2026.

Then the rules for when plans change:

  • Free cancellation

    italki
    Until 24 hours before
    Preply
    Until 12 hours before
  • Late cancellation

    italki
    The teacher is paid in full
    Preply
    The lesson is lost and the tutor paid
  • Tutor no-show

    italki
    Report it within 72 hours
    Preply
    Report it before the lesson auto-confirms; it comes back
  • Lessons you don't book

    italki
    Credits wait; packages last 6 months
    Preply
    They expire at the next renewal
  • A break

    italki
    Just don't book
    Preply
    Pause once a cycle, for up to 20 days
  • Money back

    italki
    Into your italki wallet only, never cash
    Preply
    To your payment method, case by case, for an unused cycle, within 28 days
  • Idle accounts

    italki
    Credits expire after 12 months without a login
    Preply
    The balance expires after 180 days without a login

Sources: italki on cancelling, lesson problems and credits; Preply on cancellation, no-shows, pausing, refunds and its refund policy. Read 27 October 2026.

Last, teachers and extras:

  • Teacher labels

    italki
    Professional teachers prove teaching qualifications; community tutors don't need to
    Preply
    A Professional Tutor badge for checked certificates; Super Tutor for recent ratings
  • Group classes in Chinese

    italki
    Yes, priced per class
    Preply
    Not on its Chinese tutor pages
  • AI lesson summaries

    italki
    Chinese supported in italki Classroom; more with italki Plus
    Preply
    English lessons only
  • App Store rating (US)

    italki
    4.8 from 9,917 ratings
    Preply
    4.8 from 45,406 ratings

Sources: italki on teacher types, group courses and Smart Lessons; Preply on Professional Tutors and Lesson Insights; Apple's App Store. Read 27 October 2026.

If we had to keep one row, it would be "lessons you don't book". It decides whether a busy month costs you nothing or costs you lessons.

Preply's own price figures don't agree

Preply publishes four different answers to "what does a Chinese tutor cost?", and they don't line up. italki publishes none, so the only italki prices a visitor sees are on its first page of tutors.

We read each site's first page twice, logged out and in US dollars, the way any visitor would. The order changed between reads, so the ranges cover both. Here's what each number says:

Every tutor Preply showed first cost more than its averages

Price signals for Chinese lessons on each site, US dollars per lesson, read 27 October 2026

Price signalUS$ a lessonWhat it is
italki, first page5–29Trial prices of the tutors offering a trial
Preply, stated average13Its FAQ: from $3, with an average of $13
Preply, by tutor's country18–28Its averages for tutors from China, Taiwan, Ukraine and Malaysia, labelled per hour
Preply, first page29–70The 10 Chinese tutors it showed first, per 50-minute lesson
Preply HSK, first page29–60The 10 HSK tutors it showed first; its HSK FAQ gives an average of $15

Sources: italki's Chinese tutors, Preply's Chinese tutors and Preply's HSK tutors, two page views each on 27 October 2026. Preply shows its "Our top picks" order by default.

We think the gap is the useful part. Preply's terms say it orders tutors by how well they match you, from reviews to availability and your time zone. In both our reads, that first screen ran well above its own averages, so use the price filter before you judge the site.

On italki, the first page mostly shows trial prices, which are discounted. In our first read, only two tutors there showed a standard hourly price, $20 and $24.

italki's own rules set the outer limits instead. Community tutors may charge from $5 a lesson and professional teachers from $10, with a ceiling of $120 for both.

How much does a month cost on each?

At the same price per lesson, a month costs almost exactly the same on both sites. The difference is what you get for it: Preply's lesson is shorter, and its 28-day cycle bills you 13 times a year.

To compare the rules and not the tutors, we priced both sites at $23 a lesson. That's the average Preply publishes for native Chinese-speaking tutors. Here's a month at one, two and three lessons a week:

Lessons a weekitalki, 60-minute lessonsPreply, 50-minute lessons
One$100 for 260 minutes$100 for 217 minutes
Two$199 for 520 minutes$200 for 435 minutes
Three$299 for 780 minutes$300 for 652 minutes

Source: our arithmetic at $23 a lesson. italki: lessons a week × 4.33 weeks, since a month is 52 ÷ 12 weeks; one a week is $23 × 4.33 = $99.67. Preply: plans of 4, 8 and 12 lessons renew every 28 days, 365 ÷ 28 = 13.04 times a year or 1.086 a month; four lessons is 4 × $23 × 1.086 = $99.94. Minutes use 60 and 50 per lesson; per hour, Preply's lesson costs $23 × 60 ÷ 50 = $27.60. Processing fees and tax, shown only at checkout on both, are left out. Preply labels its $23 average per hour, while its tutor cards price 50-minute lessons; we use it as a lesson price.

Per hour of lesson time, that's $23 on italki and $27.60 on Preply. Many tutors price the two sites differently anyway, so check the tutor you actually want.

The bigger cost is a skipped week. On a four-lesson Preply plan, any lesson you don't book before renewal expires. Here's what that does to the price of each lesson you actually take:

Skip lessons on Preply, and each lesson you take costs more

US dollars per lesson actually taken, at $23 a lesson, on a four-lesson Preply plan

  • italki
  • Preply's extra
Lessons you take, of fouritalkiPreply
All four$23.00$23.00
Three$23.00$30.67
Two$23.00$46.00

Source: our arithmetic from Preply's subscription rules and italki's pay-per-lesson booking, 27 October 2026. A four-lesson plan costs 4 × $23 = $92 a cycle, divided by the lessons you take: $92 ÷ 3 = $30.67, $92 ÷ 2 = $46. On italki you pay $23 for each lesson you book.

To be fair to Preply, expiry is avoidable. A lesson you book before renewal is protected even if it takes place later, and you can pause for up to 20 days once a cycle. The learners who lose money are the ones who don't book ahead.

So the rule we'd use is simple. If you'll book your four lessons the day your cycle starts, Preply costs the same per lesson as italki. If your weeks are unpredictable, italki is cheaper in practice.

Commissions explain what tutors offer you

Both companies take a cut from the tutor, and the cut shapes the prices you see. italki's commission runs from nothing on trials to 21% on single lessons. Preply takes all of a trial lesson with a new student, then a share of later lessons that shrinks as the tutor teaches more.

Here's what a tutor keeps from a $23 lesson under each company's published commission:

A tutor keeps nothing of a Preply trial and all of an italki trial

US dollars kept by the tutor from a $23 lesson, after each company's commission

LessonThe tutor keeps
italki trial$23.00
italki single lesson$18.17
italki 20-lesson package$19.55
Preply trial with a new student$0.00
Preply, a new tutor$15.41
Preply, after 400+ hours taught$18.86

Source: our arithmetic from italki's commission table and Preply's commission model, read 27 October 2026; Preply's page is dated 19 September 2024. Each bar is $23 × (1 − commission): italki 0% on trials, 21% on single lessons and 15% on 20-lesson packages; Preply 100% on a trial with a new student, 33% for a new tutor and 18% after 400 hours.

This explains two things you'll notice. italki teachers often discount packages, because italki's cut falls from 21% to 15% as packages grow. And Preply tutors have every reason to turn your trial into a subscription, since they earn nothing for the trial itself.

None of this makes either tutor worse. We'd just keep it in mind when a trial lesson ends with a sales pitch for a 12-lesson plan.

Trials: three cheap tries or two free do-overs

Finding the right Chinese teacher usually takes more than one try, and the two sites handle that very differently. italki makes trying cheap. Preply makes a bad trial free to replace.

On italki, each new student gets three trial lessons at a lower price, with three different teachers. If a trial goes badly, the satisfaction guarantee returns the credits for up to two of them, if you ask within two days.

Those trials are cheap. On the first page of Chinese tutors we read, trial prices ran from $5 to $29.

On Preply, a trial is a paid lesson of 25 or 50 minutes. If it disappoints, you can ask for up to two free replacement trials with different tutors. A tutor who simply doesn't show up is handled separately, with no limit.

Here's the trial plan we'd use on either site:

  • Before the trial, message the tutor your level and one goal, such as "order food in Mandarin" or "pass HSK 3".
  • In the trial, ask the tutor to correct your tones on one sentence and watch how they do it.
  • After the trial, book a second lesson only if you spoke for more than half the time.

So italki suits you if you want to sample widely before committing. Preply suits you if you'd rather pay full price once and rely on a free do-over.

Check a Chinese teacher's training, not just the stars

Ratings on both sites cluster near five stars, so they won't separate teachers for you. Preply's Chinese page shows an average of 4.97 out of 5 from tens of thousands of learners. In our view, training tells you more.

On italki, a professional teacher has had to upload proof of teaching qualifications. That can be a recognised certificate, a degree in language teaching, a teaching licence or proof of work at a language school. For Chinese, the certificate italki names is the CTCSOL, for teaching Chinese to speakers of other languages. An HSK certificate doesn't count, because it proves language level, not teaching skill. Community tutors don't need credentials and, in italki's words, offer conversation practice.

On Preply, the Professional Tutor badge means a certificate from a course of at least 120 hours, or Preply's own teaching course, checked by hand. The Super Tutor badge measures something else: recent activity and ratings over the last 90 days.

For HSK, the label matters more than usual. The new HSK adds a compulsory speaking paper from HSK 3, starting with the December 2026 sitting, and a trained teacher knows how such papers are marked.

Both sites have plenty of exam tutors. Preply lists about 4,700 tutors under HSK, and in one read of italki's first Chinese page we counted 8 of 20 tutors with a Test Preparation tag.

Before you book, ask any HSK tutor one question: "Have you prepared a student for the new speaking paper?" Our guides to the HSK exam and the HSK speaking test explain what it involves.

italki review: right for Chinese, with two catches

We think italki fits how most adults actually learn Chinese: in bursts, around work and travel. Its pay-per-lesson model means a busy month costs nothing, and its three cheap trials make finding a teacher easy.

It also does more for Chinese specifically. Its Smart Lesson summaries list the topics, vocabulary and grammar from a lesson taken in italki Classroom, and Chinese is a supported language. italki Plus, at $5.99 a month, adds error corrections and an AI role-play based on your lesson.

The two catches we found are both about money:

Our verdict: italki is the best place to start Chinese lessons. Buy credits in small amounts until you've found a teacher you'll stay with.

Preply review: right for a weekly habit, strict on the rest

In our reading, Preply suits the learner who needs structure from outside. A plan that books and bills itself every 28 days is a good defence against "I'll schedule it next week". Its pool of Chinese tutors is also about ten times italki's.

We found its 2026 help pages clear, and some of its protections are generous. Your rate can't rise without your consent, you can pause your plan for up to 20 days, and you can move unused lessons to another tutor. Cancelling a lesson is free until half a day before, half italki's notice period.

The strict parts are the ones we'd read twice:

  • No single lessons. The subscription page says one-off purchases aren't available, even through support.
  • Refunds are narrow. Preply may refund a charge, case by case, only if you used none of that cycle's lessons and ask within 28 days.
  • Its AI help skips Chinese. Lesson Insights, its AI lesson summary, works only for English lessons.

Our verdict: Preply is worth it for Chinese if you'll keep a fixed weekly lesson. If you can't promise that, its rules will cost you.

When a human tutor is the better buy

For some jobs, no app comes close to a good teacher, and it would be wrong to say otherwise. A human tutor is the better buy whenever the thing you need is a trained ear, judgement, or someone expecting you.

Here's where we'd pay a person:

  • Your first weeks of tones. Mandarin uses tone to tell words apart: buy, 买(mǎi), and sell, 卖(mài), differ only in pitch. In a 14-week online course for beginners, a teacher repeating the word back correctly improved learners' tones.
  • Exam speaking. A teacher who knows how speaking papers are marked can tell you why an answer loses points.
  • Corrections you can trust. Corrective feedback works, with a medium, lasting effect across 33 studies of human teachers.
  • Accountability. A person waiting for you on Tuesday is hard for any app to copy.

Machines still mishear. In a test by Hacking Chinese, ChatGPT scored the same native speaker anywhere from 6.5 to 8.5 out of ten in separate chats. We found no published accuracy test of any AI Chinese tutor's tone feedback, SayMei's included.

Our advice: spend your tutor money on what only a tutor does. Use cheaper tools for the hours of repetition in between.

Where SayMei fits, and where it doesn't

SayMei is an AI tutor for spoken Mandarin. You talk with Mei Lin, your AI teacher, in short lessons planned for your HSK level. We built it for the days between tutor lessons, and it doesn't replace the tutor. For practice without either, our conversation practice dialogues at HSK 1 to 3 come with audio and phrases to say back.

SayMei Premium costs $5.99 a month for 200 minutes with Mei Lin. Depending on your country, you start with a free first lesson or a free week that needs a card.

We priced the mix we'd suggest to most learners: one italki lesson a week at $23 plus Premium comes to about $106 a month.

Here's where it fits:

  • Daily speaking practice. Ten minutes on the days you don't see your tutor.
  • Nothing to book. You start a lesson when you have ten minutes, without a calendar or a notice period.
  • Low stakes. You can repeat the same sentence twenty times without feeling you're wasting someone's hour.

And here's what it can't give you:

  • A trained human ear. Its tone feedback has no published accuracy test.
  • Someone expecting you. A reminder isn't a teacher waiting on Tuesday.
  • Exam coaching from experience. It can rehearse speaking tasks, but it hasn't sat with candidates for years.
  • A phone app. SayMei runs in the browser only.

For more AI options, see our comparison of the best AI apps to learn Chinese. For tutors beyond these two sites, including schools, see our guide to online Chinese tutors.

What to do next

  • Start on italki if you're unsure. Use your three trials on three different teachers.
  • Move to Preply only for a fixed slot. Book every lesson in a cycle on the day it starts.
  • Filter by price on Preply. Its first screen shows the priciest tutors.
  • Ask about training and the HSK speaking paper. Stars won't tell you who can teach.
  • Practise speaking daily between lessons. Save your tutor's time for correction.

When you're ready to practise, try a lesson with Mei Lin, or browse Chinese conversation practice by topic.

FAQ

Is italki cheaper than Preply for Chinese?

At the same price per lesson, a month costs about the same on both. italki is cheaper in two ways: its standard lesson is 60 minutes against Preply's 50, and you never pay for lessons you don't take. On Preply, unbooked lessons expire when your 28-day cycle renews. The tutors Preply shows first also charge more than its own averages.

Is Preply worth it for learning Chinese?

Yes, if you'll keep a weekly lesson with one tutor. Preply lists about ten times as many Chinese tutors as italki, a plan that bills itself every 28 days, and fair protections such as a 20-day pause. It's a poor fit if your schedule is unpredictable: there are no single lessons, and cash refunds only cover a cycle you haven't touched, asked for within 28 days.

Is italki good for learning Chinese?

Yes, especially at the start. You pay per lesson, get three discounted trials with different teachers, and can stop any time without losing lessons. Its professional teachers must prove teaching qualifications, which matters for tones and HSK. The catches: credits never come back as cash, and quitting a package yourself reprices your finished lessons at the full rate.

Can I get a refund on italki or Preply?

Rarely as cash. italki returns cancelled, declined or disputed lessons as credits in your italki wallet and says there are no cash refunds. Preply may refund a charge to your original payment method if you cancel without using any lesson from that 28-day cycle and ask within 28 days. Both give back a lesson you cancel in time: 24 hours ahead on italki, 12 on Preply.

Are trial lessons free on italki and Preply?

No, but both soften the risk. italki gives each new student three discounted trials with different teachers and returns the credits for up to two that disappoint, if you ask within 48 hours. Preply trials are paid, 25 or 50 minutes, but each account can get up to two free replacement trials with a different tutor.

What happens to Preply lessons I don't use?

They expire at your next renewal unless you booked them first. A lesson booked before renewal is protected even if it happens later. You can also pause your plan once a cycle for up to 20 days, lower your number of lessons, or move unused lessons to another tutor. If you cancel your plan, unbooked lessons expire when the current cycle ends.

Which is better for HSK preparation, italki or Preply?

italki, by a small margin, because exam study comes in bursts: you can add lessons before the test and stop after it, with nothing expiring. Preply has more tutors listed under HSK, and both sites mark tutors whose teaching certificates they've checked. On either site, ask whether the tutor has prepared students for the new HSK speaking paper, which starts with the 13 December 2026 sitting.

Is there an AI alternative to italki or Preply for daily speaking practice?

Yes, and it works best alongside a tutor. AI tutors such as SayMei give you a planned spoken lesson whenever you have ten minutes, for much less than a person costs. SayMei Premium is $5.99 a month for 200 minutes. What AI can't yet prove is that it hears your tones accurately, so keep a human tutor for correction.

Sources

Checked 27 October 2026. No accounts were created, and nothing was booked or bought.

italki

Preply

Apps

  • Apple App Store, US: italki and Preply, read through Apple's public lookup API

Research and tests

SayMei

Methods

  • Rules. Every rule comes from the company's own help centre, terms or pricing pages, read logged out on 27 October 2026 and saved with the time of reading. Where two pages differed, we used the newer one.
  • Prices. Both companies' terms forbid collecting data from their sites by automated means, so we didn't page through either directory. We read the first public page of Chinese tutors on each site twice, as a logged-out visitor seeing US-dollar prices, and Preply's HSK page the same way. The order changed between reads, and the ranges cover both. Preply's averages are its own published figures; it labels them per hour, while its tutor cards price 50-minute lessons.
  • Monthly cost. Both sites at the same $23 a lesson, Preply's average for native Chinese-speaking tutors, so the difference comes from the rules. A month is 52 ÷ 12 weeks. Preply plans renew every 28 days, 365 ÷ 28 = 13.04 times a year. Processing fees and tax are left out because neither company publishes them as a number.
  • Commission. Each company's published commission applied to a $23 lesson. Preply's commission falls step by step between 33% and 18% as a tutor teaches more hours; we show both ends.
  • Limits. Prices and rules change often: Preply rewrote most of these pages in August and September 2026. Tutors set their own prices on both sites, and a tutor may charge differently on each. If you spot a mistake, tell us: we fix errors.